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Sales Term
1. For all shipments, we are not responsible for shipping losses or damages.
Per customer's request, we can buy insurance at customer's cost.
2. For the Mode-Hop-Free Laser Module product, it can be returned within
30 days upon receiving without restocking fee, provided that none of seals
for the screws on the laser is broken and there is no damage caused by
excessive abuses, such as not following the instructions in the datasheets,
dropping, using wrong power suppliers, placing the laser into a too high
temperature environment, etc. We provide one-year warranty (free parts
and labor) for any defects. The warranty will be voided if any of the
seals is broken and/or if the laser is damaged by the abuses listed above.
Shipping fee are non-refundable, we do not reimburse return postage fees
unless the return is due to an error on our part.
3. For all other products, the purchase can only be returned for exchange
due to defects in the products within 3 months. Before shipping defective
products back to us, contact us for further instruction and an RMA(Return
Merchandise Authorization) number. We are not responsible for any damages
caused by not following the instruction in the data sheet. Special orders
(for example: TEC Controller with customer' s temperature ranges) and surface
mount parts can not be returned or exchanged.
4. We are not responsible for any damages caused by using our products.
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